THE EFFECT OF RELATIONAL COORDINATION ON EMPLOYEE CREATIVE INVOLVEMENT A STUDY OF PUBLIC AND PRIVATE HOSPITALS IN PESHAWAR PAKISTAN

http://dx.doi.org/10.31703/grr.2019(IV-III).12      10.31703/grr.2019(IV-III).12      Published : Sep 3
Authored by : MuhammadTahir , SajidRahman , ImranSaeed

12 Pages : 103-111

References

  • Adler, P., & Kwon, S. (2002). Social capital: prospects for a new concept. Academy of Management Review, 27(1), 17-40.
  • Albertsen, K., Wiegman, I., Limborg, H., Thornfeldt, C., & Bjorner, J. (2014). Quality of everyday rehabilitation in home care: a question of relational coordination? Proceedings of the Conference on Human Factors in Organization Design and Management (pp.499-506). Nordic Ergonomics Society Annual Conference. Retrieved from http://proceedings.dtu.dk/fedora/repository/ dtu:2364/OB J/x099.499-505.pdf
  • Alvarez, H. (2014). The role of relational coordination in collaborative knowledge creation (Unpublished doctoral thesis), Maastricht University, USA.
  • Amabile, T., & Steven, K. (2011). The progress principle: using small wins to ignite joy, engagement, and creativity at work. Harvard Business Review Press.
  • Amabile, T. (2013). Componential theory of creativity. In Eric H. Kessler (Eds.), Encyclopedia of Management Theory. Sage Publications.
  • Anderson, N., Potocnik, K., & Zhou, J. (2014). Innovation and creativity in organizations: a state-of the- science review and prospective commentary. Journal of Management, 40(5), 1297-1333. doi: 10.1177/0149206314527128
  • Asika, N. (2005). Research methodology in behavioral sciences: Lagos: Longman Publishing.
  • Bechky, B.A. (2006). Gaffers, gofers, and grips: role-based coordination in temporary organisations. Organisation Science,17(1), 3-21.
  • Binnewies, C., Ohly, S., & Sonnentag, S. (2007). Taking personal initiative and communicating about ideas: what is important for the creative process and for idea creativity? European Journal of Work and Organizational Psychology, 16, 432-455.
  • Carmeli, A., & Gittell, J.H. (2009). High-quality relationships, psychological safety, and learning from failures in work organizations. Journal of Organizational Behavior, 30(6), 709-729.
  • Carmeli, A., & Schaubrocek, J. (2007). The influence of leaders' and other referents' normative expectations on individual involvement in creative work. The Leadership Quarterly, 18, 35-48.
  • Carmeli, A., Gelbard, R., & Gefen, D. (2010). The Importance of Innovation Leadership in Cultivating Strategic Fit and Enhancing Firm Performance. The Leadership Quarterly, 21, 339-349. doi:10.1016/j.leaqua.2010.03.001
  • Cramm, J.M., & Nieboer, A.P. (2014). The importance of productive patient-professional interaction for the well-being of chronically ill patients. Quality of Life Research, 24(4), 897-903.
  • Creswell, J.W. (2012). Qualitative inquiry & research design: choosing among five approaches (4th ed.). Thousand Oaks, CA: Sage.
  • Dutton J.E., & Heaphy, E.D. (2003). Coming to life: the power of high quality connections at work. In K.S. Cameron, J.E. Dutton & R.E. Quinn (Eds.), Positive organizational scholarship: foundations of a new discipline. San Francisco, CA: Berrett-Koehler Publishers.
  • Faraj, S., & Xiao, Y. (2006). Coordination in fast response organizations. Management Science, 52(8), 1155-1169.
  • Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). Sage Publications.
  • Gianvito, M.A. (2007). Delineating the effects of adjustment and social capital on workplace outcomes (Unpublished doctoral thesis), The University of Akron, Akron, Ohio.
  • Gittell, J. (2011). New directions for relational coordination theory. In K.Cameron & G. Spreitzer (Eds.), The oxford handbook of positive organizational scholarship. Oxford University Press. doi:.10.1093/oxfordhb/9780199734610.013.0030.
  • Gittell, J.H. (2000). Organizing work to support relational coordination. International Journal of Human Resource Management,11(3), 517-539.
  • Gittell, J.H. (2002a). Relationships between service providers and their impact on customers. Journal of Service Research, 4(4), 299-311.
  • Gittell, J.H. (2009). High performance health care. New York, NY: McGraw-Hill.
  • Gittell, J.H. (2016). How interdependent parties build relational coordination to achieve their desired outcomes. Negotiation Journal, 31(4), 387-392.
  • Gittell, J.H., & Weiss, L. (2004). Coordination networks within and across organizations: a multi-level framework. Journal of Management Studies, 41(1), 127-153.
  • Gittell, J.H., Weinberg, D., Pfefferle, S., & Bishop, C. (2008). Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes. Human Resource Management Journal, 18(2), 154-170.
  • Gujarati, D.N., & Porter, D.C. (2009). Basic econometrics (5th ed.). Boston: McGraw-Hill Irwin.
  • Hagigi, F. (2012). Relational coordination as a driver of cost and quality performance in chronic care. Academy Health Meetings, Orlando, FL.
  • Havens, D.S., Vasey, J., Gittell, J.H., & Lin, W. (2010). Relational coordination among nurses and other providers: impact on the quality of patient care. Journal of Nursing Management, 18(8), 926-937.
  • Lundstrom, S.L. (2014). Relational coordination in Danish practice (Unpublished doctoral thesis), Technical University of Denmark, Denmark.
  • Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-66.
  • Naruse, T., Sakai, M., & Nagata, S. (2016). Effects of relational coordination among colleagues and span of control on work engagement among home visiting nurses. Japan Journal of Nursing Science, 13(2), 240- 246.
  • Sekaran, U., & Bougie, R. (2016). Research methods for business: a skill building approach (7th ed.).
  • Warshawsky, N.E., Havens, D.S., & Knafl, G. (2012). The influence of interpersonal relationships on nurse managers' work engagement and proactive work behavior. Journal of Nursing Administration, 42(9), 418- 425.
  • Weinberg, D.B., Gittell, J.H., Lusenhop, R.W., Kautz, C.M., & Wright, J. (2007). Beyond our walls: impact of patient and provider coordination across the continuum on outcomes for surgical patients. Health Services Research, 42(1), 7-24.
  • Wright, W. F. (2015). Extending relational coordination as a high performance work system: a case study of a New Zealand early childhood education and care company (Unpublished doctoral thesis), Curtin University of Technology, Australia.
  • Adler, P., & Kwon, S. (2002). Social capital: prospects for a new concept. Academy of Management Review, 27(1), 17-40.
  • Albertsen, K., Wiegman, I., Limborg, H., Thornfeldt, C., & Bjorner, J. (2014). Quality of everyday rehabilitation in home care: a question of relational coordination? Proceedings of the Conference on Human Factors in Organization Design and Management (pp.499-506). Nordic Ergonomics Society Annual Conference. Retrieved from http://proceedings.dtu.dk/fedora/repository/ dtu:2364/OB J/x099.499-505.pdf
  • Alvarez, H. (2014). The role of relational coordination in collaborative knowledge creation (Unpublished doctoral thesis), Maastricht University, USA.
  • Amabile, T., & Steven, K. (2011). The progress principle: using small wins to ignite joy, engagement, and creativity at work. Harvard Business Review Press.
  • Amabile, T. (2013). Componential theory of creativity. In Eric H. Kessler (Eds.), Encyclopedia of Management Theory. Sage Publications.
  • Anderson, N., Potocnik, K., & Zhou, J. (2014). Innovation and creativity in organizations: a state-of the- science review and prospective commentary. Journal of Management, 40(5), 1297-1333. doi: 10.1177/0149206314527128
  • Asika, N. (2005). Research methodology in behavioral sciences: Lagos: Longman Publishing.
  • Bechky, B.A. (2006). Gaffers, gofers, and grips: role-based coordination in temporary organisations. Organisation Science,17(1), 3-21.
  • Binnewies, C., Ohly, S., & Sonnentag, S. (2007). Taking personal initiative and communicating about ideas: what is important for the creative process and for idea creativity? European Journal of Work and Organizational Psychology, 16, 432-455.
  • Carmeli, A., & Gittell, J.H. (2009). High-quality relationships, psychological safety, and learning from failures in work organizations. Journal of Organizational Behavior, 30(6), 709-729.
  • Carmeli, A., & Schaubrocek, J. (2007). The influence of leaders' and other referents' normative expectations on individual involvement in creative work. The Leadership Quarterly, 18, 35-48.
  • Carmeli, A., Gelbard, R., & Gefen, D. (2010). The Importance of Innovation Leadership in Cultivating Strategic Fit and Enhancing Firm Performance. The Leadership Quarterly, 21, 339-349. doi:10.1016/j.leaqua.2010.03.001
  • Cramm, J.M., & Nieboer, A.P. (2014). The importance of productive patient-professional interaction for the well-being of chronically ill patients. Quality of Life Research, 24(4), 897-903.
  • Creswell, J.W. (2012). Qualitative inquiry & research design: choosing among five approaches (4th ed.). Thousand Oaks, CA: Sage.
  • Dutton J.E., & Heaphy, E.D. (2003). Coming to life: the power of high quality connections at work. In K.S. Cameron, J.E. Dutton & R.E. Quinn (Eds.), Positive organizational scholarship: foundations of a new discipline. San Francisco, CA: Berrett-Koehler Publishers.
  • Faraj, S., & Xiao, Y. (2006). Coordination in fast response organizations. Management Science, 52(8), 1155-1169.
  • Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). Sage Publications.
  • Gianvito, M.A. (2007). Delineating the effects of adjustment and social capital on workplace outcomes (Unpublished doctoral thesis), The University of Akron, Akron, Ohio.
  • Gittell, J. (2011). New directions for relational coordination theory. In K.Cameron & G. Spreitzer (Eds.), The oxford handbook of positive organizational scholarship. Oxford University Press. doi:.10.1093/oxfordhb/9780199734610.013.0030.
  • Gittell, J.H. (2000). Organizing work to support relational coordination. International Journal of Human Resource Management,11(3), 517-539.
  • Gittell, J.H. (2002a). Relationships between service providers and their impact on customers. Journal of Service Research, 4(4), 299-311.
  • Gittell, J.H. (2009). High performance health care. New York, NY: McGraw-Hill.
  • Gittell, J.H. (2016). How interdependent parties build relational coordination to achieve their desired outcomes. Negotiation Journal, 31(4), 387-392.
  • Gittell, J.H., & Weiss, L. (2004). Coordination networks within and across organizations: a multi-level framework. Journal of Management Studies, 41(1), 127-153.
  • Gittell, J.H., Weinberg, D., Pfefferle, S., & Bishop, C. (2008). Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes. Human Resource Management Journal, 18(2), 154-170.
  • Gujarati, D.N., & Porter, D.C. (2009). Basic econometrics (5th ed.). Boston: McGraw-Hill Irwin.
  • Hagigi, F. (2012). Relational coordination as a driver of cost and quality performance in chronic care. Academy Health Meetings, Orlando, FL.
  • Havens, D.S., Vasey, J., Gittell, J.H., & Lin, W. (2010). Relational coordination among nurses and other providers: impact on the quality of patient care. Journal of Nursing Management, 18(8), 926-937.
  • Lundstrom, S.L. (2014). Relational coordination in Danish practice (Unpublished doctoral thesis), Technical University of Denmark, Denmark.
  • Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-66.
  • Naruse, T., Sakai, M., & Nagata, S. (2016). Effects of relational coordination among colleagues and span of control on work engagement among home visiting nurses. Japan Journal of Nursing Science, 13(2), 240- 246.
  • Sekaran, U., & Bougie, R. (2016). Research methods for business: a skill building approach (7th ed.).
  • Warshawsky, N.E., Havens, D.S., & Knafl, G. (2012). The influence of interpersonal relationships on nurse managers' work engagement and proactive work behavior. Journal of Nursing Administration, 42(9), 418- 425.
  • Weinberg, D.B., Gittell, J.H., Lusenhop, R.W., Kautz, C.M., & Wright, J. (2007). Beyond our walls: impact of patient and provider coordination across the continuum on outcomes for surgical patients. Health Services Research, 42(1), 7-24.
  • Wright, W. F. (2015). Extending relational coordination as a high performance work system: a case study of a New Zealand early childhood education and care company (Unpublished doctoral thesis), Curtin University of Technology, Australia.

Cite this article

    APA : Tahir, M., Rahman, S., & Saeed, I. (2019). The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan. Global Regional Review, IV(III), 103-111. https://doi.org/10.31703/grr.2019(IV-III).12
    CHICAGO : Tahir, Muhammad, Sajid Rahman, and Imran Saeed. 2019. "The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan." Global Regional Review, IV (III): 103-111 doi: 10.31703/grr.2019(IV-III).12
    HARVARD : TAHIR, M., RAHMAN, S. & SAEED, I. 2019. The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan. Global Regional Review, IV, 103-111.
    MHRA : Tahir, Muhammad, Sajid Rahman, and Imran Saeed. 2019. "The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan." Global Regional Review, IV: 103-111
    MLA : Tahir, Muhammad, Sajid Rahman, and Imran Saeed. "The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan." Global Regional Review, IV.III (2019): 103-111 Print.
    OXFORD : Tahir, Muhammad, Rahman, Sajid, and Saeed, Imran (2019), "The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan", Global Regional Review, IV (III), 103-111
    TURABIAN : Tahir, Muhammad, Sajid Rahman, and Imran Saeed. "The Effect of Relational Coordination on Employee Creative Involvement: A Study of Public and Private Hospitals in Peshawar, Pakistan." Global Regional Review IV, no. III (2019): 103-111. https://doi.org/10.31703/grr.2019(IV-III).12