Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan
The present study aimed to examine the mediating role of organizational learning in the relationship between knowledge management and organizational performance in HEIs, KP, Pakistan. Teachers working in the Universities were considered the sample (n=338) of the study. A structured questionnaire comprised items about research variables administered in order to collect data. Baron and Kennys (1986) four-step models applied through Preacher and Hayes (2013) Process macro as a data analysis technique. The current study results show that organizational learning acts partially mediates in the association between KM and OP. Moreover, enriching the literature on this understanding, the present study is also of value in managerial perspective as it helps increase higher education institutions (HEIs) knowledge on how to boost and enhance the performance of the organization by engaging in KM activities.
-
Knowledge Management (KM), Organizational Learning (OL), Organizational Performance (OP), Higher Education Institutions (HEI's)
-
(1) Khalid Rehman
PhD Scholar,Institute of Business Administration,Gomal University, Dera Ismail Khan, KP, Pakistan.
(2) Shadi Ullah Khan
Professor, IPAS,Gomal University, Dera Ismail Khan, KP, Pakistan.
(3) Aziz Javed
Assistant Professor,Institute of Business Administration,Gomal University, Dera Ismail Khan, KP, Pakistan.
- Abu Bakar, A., & Yusof, M. N. (2016). Relating Knowledge Management and Growth Performance with Organization Learning As Mediator: A Conceptual Approach. Research Journal of Fisheries and Hydrobiology, 11 (3): 51-57.
- Ahmed, S., Fiaz, M., & Shoaib, M. (2015). Impact of knowledge management practices on organizational performance: An empirical study of banking sector in Pakistan. FWU Journal of Social Sciences,9(2): 147-167
- Alavi, M., Kayworth, T., & Leiden, D.E., (2009). An empirical examination of the influence of organizational culture on knowledge management Practices. Journal of management information systems, 22 (3): 191-224
- AL-Hakim, L. Y., & Hassan, S. (2012). The relationships among knowledge management processes, innovation, and organisational performance in the Iraqi MTS. Knowledge Management International Conference (KMICe).
- Cohen, J. F., & Olsen, K. (2015). Knowledge management capabilities and firm performance: A test of universalistic, contingency and complementarity perspectives. Expert Systems with Applications, 42 (3):1178-1188.
- Cooper, D. R., Schindler, P. S., & Sun, J. (2006). Business research methods(Vol 9). New York: McGraw-hill.
- Creswell, J. W., & Clark, V. L. P. (2007). Designing and conducting mixed methods research. Australian and New Zealand Journal of Public Health, 31 (4), 388-389
- Crossan, M. M., & Bapuji, H. B. (2003). Examining the link between knowledge management, organizational learning and performance. In: Proceedings of the 5th International Conference on Organizational Learning and Knowledge, Lancaster University, Lancaster, 30-2.
- Filius, R., De Jong, J.,& Roefs, C. E. (2000). Knowledge management in the HRD office: A comparison of three cases, Journal of Workplace Learning, 12 (7), pp. 286-295
- Fisher, D., Rooke, D., & Torbert, W.R. (2000). Personal and Organizational Transformations through Action Inquiry, Edge/Work Press, Boston, MA
- Grant, R. M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17 (S2), 109-122
- Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis: A global perspective(Vol. 7). Upper Saddle River, NJ: Pearson
- Hayes, A. F., & Preacher, K. J. (2014). Statistical mediation analysis with a multi-categorical independent variable. British Journal of Mathematical and Statistical Psychology, 67 (3), 451-47
- Hung, S. H. (2014). Effects of Organization Culture, Organizational Learning and ITStrategy on Knowledge Management and Performance. The Journal of International Management Studies, 9 (1), 50-58
- Imran, M. K., Ilyas, M., & Fatima, T. (2017). Achieving Organizational Performance through Knowledge Management Capabilities: Mediating Role of Organizational Learning. Pakistan Journal of Commerce and Social Sciences,105-124.
- Jaber, O., & Caglar, D. (2017). The Role of Organizational Learning as a Mediator in Investigating the Relationship between Knowledge Management and Organizational Performance: The Case of Banks Listed in the Stocks Exchange of Palestine. International Journal of Economic Perspectives,11(1): 181-198.
- Kou, T. H. (2011). How to improve organizational performance through learning and knowledge. International Journal of Manpower, 32 (5/6):581-603.
- Lee, L. T. & B. M. Sukoco. (2007). The effects of entrepreneurial orientation and knowledge management capability on organizational effectiveness in Taiwan: The moderating role of social capital. International Journal of Management, 24 (3), pp. 549-73
- Liao, S. H., & Wu, C. C. (2010). System perspective of knowledge management, organizational learning, and organizational innovation. Expert Systems with Applications, 37 (2), 1096-1103
- Liao, S. & Wu, C. (2009). The Relationship among Knowledge Management, Organizational Learning, and Organizational Performance. International Journal of Business and Management, 4(4), 64-77
- Lin, C.Y., & Kuo, T. H. (2007). The mediated effect of learning and knowledge on organizational performance, Industrial Management & Data Systems, 107(7): 1066-1083
- Luxmi, (2014). Organizational Learning Act as a Mediator between the Relationship of Knowledge Management and Organizational Performance. Management and Labour Studies, 39(1): 31-41
- Mahmood, S., Qadeer,F., & Ahmad, A. (2015). The role of organizational learning in understanding relationship between total quality management and organizational performance. Pakistan Journal of Commerce and Social Sciences, 9 (1): 282-302
- Nafei, W. (2014). The Mediating Effects of Organizational Learning on the Relationship between Knowledge Management and Organizational Performance: An Applied Study on the Egyptian Commercial Banks. International Journal of Business and Management; 9(2)
- Ngah, R., Tai, T., & Bontis, N. (2016). Knowledge management capabilities and organizational performance in roads and transport authority of Dubai: The mediating role of learning organization. Knowledge and Process Management,23(3), 184-193
- Ngoc-Tan, N., & Gregar, A. (2018). Impacts of knowledge management on innovation in higher education institutions: An empirical evidence from Vietnam. Economics and Sociology, 301-350
- Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37
- Ramirez, A. M., Morales, V. J., & Rojas, R. M. (2011). Knowledge creation, organizational learning and their effects on organizational performance. Inzinerine Ekonomika-Engineering Economics, 22 (3): 309-31
- Rehman, W. U., Asghar, N., & Ahmad, K. (2015). Impact of KM practices on firms performance: A mediating role of business process capability and organizational learning. Pakistan Economic and Social Review, pp. 47-80
- Saranda, V. F., Hanaeinezhad, Z., Pourtaheri, M., Naeinid, S. G., Aboofazeli, M., & Moghadas, H. (2015). Explaining the relationships of knowledge management processes with organizational performance through the mediator organizational learning (Case Study: Employees of the Shabestar Branch of Islamic Azad University). International Journal of Management Academy, 3 (3): 13-20
- Sekaran, U. (2003). Research Methods for Business: A skill-building approach. 4th Edition, John Wiley & Sons, New York.
- Sekaran, U., & Bougie, R. (2013). Research methods for business: A skill-building approach. 6th Edition, New York: Wiley
- Taherdoost, H. (2016). Validity and Reliability of the Research Instrument; How to Test the Validation of a Questionnaire/Survey in a Research. International Journal of Academic Research in Management(IJARM), 5 (3): 28-36.
- Wasim, U. R., Nabila, A., & Khalil, A. (2015). Impact of KM practices on firms' performance: a mediating role of business process capability and organizational learning. Pakistan Economic and Social Review, 53 (1), 47-80
- Watkins, K. E. & Marsick, V. J. (1993). Sculpting the learning organization: Lessons in the art and science of systematic change. San Francisco: Jossey-Bass
- Yamane, T. (1967). Statistics: An introductory analysis.2nd Edition, New York: Harper and Row
Cite this article
-
APA : Rehman, K., Khan, S. U., & Javed, A. (2019). Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan. Global Regional Review, IV(IV), 319-327. https://doi.org/10.31703/grr.2019(IV-IV).35
-
CHICAGO : Rehman, Khalid, Shadi Ullah Khan, and Aziz Javed. 2019. "Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan." Global Regional Review, IV (IV): 319-327 doi: 10.31703/grr.2019(IV-IV).35
-
HARVARD : REHMAN, K., KHAN, S. U. & JAVED, A. 2019. Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan. Global Regional Review, IV, 319-327.
-
MHRA : Rehman, Khalid, Shadi Ullah Khan, and Aziz Javed. 2019. "Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan." Global Regional Review, IV: 319-327
-
MLA : Rehman, Khalid, Shadi Ullah Khan, and Aziz Javed. "Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan." Global Regional Review, IV.IV (2019): 319-327 Print.
-
OXFORD : Rehman, Khalid, Khan, Shadi Ullah, and Javed, Aziz (2019), "Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan", Global Regional Review, IV (IV), 319-327
-
TURABIAN : Rehman, Khalid, Shadi Ullah Khan, and Aziz Javed. "Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan." Global Regional Review IV, no. IV (2019): 319-327. https://doi.org/10.31703/grr.2019(IV-IV).35